ANALYSIS AND IMPROVEMENT OF THE HEALTH EXAMINATION PROCESS FOR SPEEDY DIAGNOSIS IN ALAGOAS

The Unified Health System, as well several public services, is currently experiencing situations related to the slowness of processes, which may be adequate, especially advancement technologies. In Units, one processes that need agility care newborns, more precisely, heel prick test. This exam essential monitor possible illnesses appear in babies, preventing lives from being interrupted and/or limited. this sense, objective present work was develop analysis and improve exams performed, through use new technologies available, with aim streamlining diagnostic process, characterizing a flowchart for performing exam, improving service users System - SUS. To carry out investigation, an empirical field study research provided, quali-quantitative approach, data were collected referring examinations babies last five years, aiming at recognizing speed up intervention minimize eliminate delay presented. Thus, results expected by Units should treated soon well-being newborns.